Welfare Services: A guide for care workers

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Email Follow these Steps to email a friend or colleague a link to this information. PDF - KB. This brief factsheet was written for health-care professionals—including pediatricians, family practice providers, hospital nurses, school nurses, and urgent care clinicians—to provide an overview of the field of child welfare and to suggest ways that health-care professionals and child welfare workers can work together to promote better outcomes for children and families involved with child welfare, including children in foster care.

Understanding the Effects of Maltreatment on Brain Development. What Is Child Abuse and Neglect? Recognizing the Signs and Symptoms. Department of Health and Human Services. In decisions about them and being provided with the information and support necessary to enable the individual to participate.

Care and support should be personal, and local authorities should not make decisions from which the person is excluded. People should be considered in the context of their families and support networks, not just as isolated individuals with needs. In any activity which a local authority undertakes, it should consider how to ensure that the person is and remains protected from abuse or neglect. This is not confined only to safeguarding issues, but should be a general principle applied in every case including with those who self-neglect.

For achieving the purpose for which the function is being exercised. Where the local authority has to take actions which restrict rights or freedoms, they should ensure that the course followed is the least restrictive necessary. Concerns about self-neglect do not override this principle. The focus should be on supporting people to live as independently as possible for as long as possible. For some people, spiritual or religious beliefs will be of great significance, and should be taken into particular account.

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Local authorities should consider how to apply these further principles on a case-by-case basis. This reflects the fact that every person is different and the matters of most importance to them will accordingly vary widely. The steps a local authority should take will depend entirely on the circumstances.


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The principles as a whole are not intended to specify the activities which should take place. Instead, their purpose is to set common expectations for how local authorities should approach and engage with people. Supporting people to live as independently as possible, for as long as possible, is a guiding principle of the Care Act.

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See chapter 2 for more detail on approaches to prevention. Where someone is unable to fully participate in these conversations and has no one to help them, local authorities will arrange for an independent advocate.


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Chapters 6 Assessment and eligibility , 10 Care and support planning , and 7 Independent advocacy discuss this in more detail. Chapter 15 integration and cooperation sets this out in more detail. In combination, the 2 Acts enable areas to prepare children and young people for adulthood from the earliest possible stage, including their transition to adult services. This is considered in more detail at chapter It will be just as important for them to put in place a system where people have the information they need to take control of their care and support and choose the options that are right for them.

People will have an opportunity to request their local authority support in the form of a direct payment that they can then use to buy their own care and support using this information. Chapters 3 Information and advice and 12 Direct payments explain this in more detail.

Social care and support you can get for free - NHS

The Care Act ensures that people will be able to move to a different area without suddenly losing their care and support and provides clarity about who will be responsible for care and support in different situations. It also includes measures to help young people move to the adult care and support system, ensuring that no one finds themselves suddenly without care on turning Chapters 20 Continuity of care , 19 Ordinary residence and 16 Transition to adult care and support set this out in more detail.

The Care Act puts in place a new framework for adult safeguarding and includes measures to guard against provider failure to ensure this is managed without disruption to services. Chapters 14 Safeguarding , and 5 Managing provider failure set this out in more detail. Local authorities should make arrangements to have a qualified and registered social work professional practice lead in place to:.

The principal social worker should also be visible across the organisation, from elected members and senior management, through to frontline social workers, people who use services and carers. Local authorities should therefore ensure that the role is located where it can have the most impact and profile. This can take several different forms, including direct casework, co-working, undertaking practice development sessions, mentoring.

This represents a fundamental shift in social work practice in relation to safeguarding, with a focus on the person not the process. Local authorities should, therefore, ensure that principal social workers lead on ensuring the quality and consistency of social work practice in fulfilling its safeguarding responsibilities.

In particular they should have extensive knowledge of the legal and social work response options to specific cases and in general.


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  • To meet the challenges of the future, it will be vital that the care and support system intervenes early to support individuals, helps people retain or regain their skills and confidence, and prevents need or delays deterioration wherever possible. This guidance sets out how local authorities should go about fulfilling their responsibilities, both individually and in partnership with other local organisations, communities, and people themselves. In considering how to give effect to their responsibilities, local authorities should consider the range of options available, and how those different approaches could support the needs of their local communities.

    The use of such terms is aimed to illustrate what type of services, facilities and resources could be considered, arranged and provided as part of a prevention service, as well as to whom and when such services could be provided or arranged. However, services can cut across any or all of these 3 general approaches and as such the examples provided under each approach are not to be seen as limited to that particular approach. Prevention should be seen as an ongoing consideration and not a single activity or intervention. These are services, facilities or resources provided or arranged that may help an individual avoid developing needs for care and support, or help a carer avoid developing support needs by maintaining independence and good health and promoting wellbeing.

    They are generally universal for example, available to all services, which may include, but are not limited to interventions and advice that:. The main aim is to bring those people that feel socially isolated and lonely into their local communities.

    ISBN 13: 9780333575390

    In an evaluation of a new hub there was significant improvement on a friendship scale with scores moving from people feeling isolated or with a low level of social support at the beginning of the hub to very or highly socially connected at follow up. I look forward to Fridays each week and enjoy the social aspect of the club too. In order to identify those individuals most likely to benefit from such targeted services, local authorities may undertake screening or case-finding, for instance to identify individuals at risk of developing specific health conditions or experiencing certain events such as strokes, or falls , or those that have needs for care and support which are not currently met by the local authority.

    Targeted interventions should also include approaches to identifying carers, including those who are taking on new caring responsibilities. Carers can also benefit from support to help them develop the knowledge and skills to care effectively and look after their own health and wellbeing. Tertiary prevention could include, for example the rehabilitation of people who are severely sight impaired see also chapter 22 sight registers. This can help develop mechanisms to cope with stress associated with caring and help carers develop an awareness of their own physical and mental health needs.

    Prevention services are, however, something that should always be considered.

    What Child Welfare Social Workers Do

    For example, at the end of life in relation to carers, prevention services could include the provision of pre-bereavement support. The National Audit of Intermediate Care categorises 4 types of intermediate care:. Rehabilitation services can include provisions that help people attain independence and remain or return to their home and participate in their community, for example independent living skills and mobility training for people with visual impairment. This could involve, for instance, reaching beyond traditional health or care interventions to help people develop or regain the skills of independent living and active involvement in their local community.

    These interventions may differ from those for people without caring responsibilities. Examples of services, facilities or resources that could contribute to preventing, delaying or reducing the needs of carers may include but is not limited to those which help carers to:.

    This is not creating or adding to their caring role but including them in an approach supporting the person to live as independently as possible for as long as possible. In regard to carers, the local authority should consider how they can be supported to look after their own health and wellbeing and to have a life of their own alongside their caring responsibilities. For this group of people prevention needs to be considered through other means, such as the provision of community services and activities that would help support people to maintain an independent life.

    An older man lives alone with some support from his daughter who works full-time. He needs occasional personal care to remain living independently with dignity, and it is likely that these needs will increase. An assessment would consider all of his needs, including those currently being met by his daughter, along with the outcomes he wishes to achieve. Community groups, voluntary organisations, and buddying services could support the father to reduce the social isolation that he may be feeling and maximise opportunities to look after his own health and wellbeing and participate in local community activities.

    Department for Child Protection

    This, in turn could lessen the impact of caring on his daughter and enable her to continue to support her father effectively alongside paid employment. In this example, the aspects of wellbeing relating to social wellbeing and family relationships might be promoted. Local authorities should actively promote participation in providing interventions that are co-produced with individuals, families, friends, carers and the community. Such interventions can contribute to developing individual resilience and help promote self-reliance and independence, as well as ensuring that services reflect what the people who use them want.

    Derby City Council used co-production to develop clear and easy to use customer information to support their new customer journey for self-directed support. New information that has been produced includes an assessment form, support planning tools for people using services, customer leaflets and a staff handbook. A small project team held discussions and workshops to identify information that needed improving to be clearer and suggestions for improvement, for example, a new assessment form.

    Staff working in adult social care assessment teams had training on how to make best use of the new suite of information.